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What to do when your information is part of a data breach

Blog Post
3 min read
man looking worried at his laptop computer screen

It seems like every time we turn around, there's news of another data breach. If you've received that dreaded email or letter saying your information has been compromised, don't panic. SAFE Federal Credit Union is here to provide all of the advice and support you might need. Here's a simple plan to protect yourself and minimize the damage. 

Confirm the breach

First things first, make sure the breach is real. Scammers sometimes send fake alerts to trick you into revealing even more information. Check the company's official website or trusted news source to verify the breach before taking any action. If you're still unsure, reach out to a credit union near you to confirm the details and get guidance on your next steps.

Freeze Your Credit

One of the most effective ways to prevent identity theft is to freeze your credit. A credit freeze blocks anyone from opening new accounts in your name using your SSN, a common tactic for fraudsters. You can initiate a credit freeze by visiting the websites of the three major credit reporting agencies—Equifax, Experian, and TransUnion. This step is free, doesn’t affect your credit score, and can be temporarily lifted when you need to apply for credit.

Enable Two-Factor Authentication (2FA) 

Two-factor authentication (2FA) is an essential security measure that adds an extra layer of protection to your online accounts. With 2FA enabled, even if a fraudster has your SSN and password, they would still need a second form of verification, such as a code sent to your phone, to access your accounts.

Be Wary of Phishing and Smishing Attacks

With your personal information potentially compromised, be extra cautious of phishing (email) and smishing (SMS) attacks. Cybercriminals can use your stolen SSN and other data to craft highly convincing messages that trick you into revealing more information or downloading malware. Always verify phone numbers and links in text messages or emails before calling or clicking!

Strengthen Your Passwords and Use a Password Manager

Ensure that all your online accounts are protected with strong, unique passwords. Avoid reusing passwords across multiple sites, as this increases the risk of account takeovers if one password is compromised.

Regularly Monitor Your Financial Accounts

Keep a close eye on your bank and credit card statements, as well as any other financial accounts, for suspicious activity. Early detection of unauthorized transactions can help you prevent further fraud.

Report Suspicious Activity Immediately

If you suspect that your SSN or other personal information has been used fraudulently, take action immediately. File a report with the FTC by visiting IdentityTheft.gov to report identity theft and create a recovery plan. Notify your bank, credit union, and credit card companies to prevent further unauthorized transactions.

Data breaches are frustrating, but with quick action, you can reduce the risks. Stay calm, stay vigilant, and remember, protecting your information is always worth the effort. SAFE Federal Credit Union is always here to help if you need assistance with your identity protection process.